SUPPORT CENTER

Find answers to common questions and get help with your Quantrix agent

COMMON ISSUES & SOLUTIONS

Quick fixes for the most frequently encountered problems

Balance not appearing or unable to save your settings?

Try logging out and then logging back in again. This will refresh your session and sync your data with the backend.

No trades yet?

It can take up to 36 hours for the first trade to appear, depending on the amount of active agents we have and current market conditions. Just come back later and check your portfolio.

How do I set up my agent?

Follow these steps: 1. Fund your agent wallet with USDC on Abstract Chain 2. Go to the Agent page 3. Navigate to Settings 4. Configure your trading preferences 5. Activate your agent

How does token gating work?

Send your 150,000 $QTRX tokens to your agent wallet and that should be it. Sometimes you might need to refresh the page to see the updated status. Token gating unlocks premium features for your agent.

Still Need Help?

For all other questions, you can talk with our team directly using the chatbot.

Click the chat button in the bottom right corner

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